Privacy and cookies
Privacy Policy
Last updated: June 28, 2026. This policy explains the categories of information Legal Growth OS may collect, how it may be used, and how cookies, service providers, AI features, and customer law firm websites fit into the platform.
Information We May Collect
Legal Growth OS may collect account information, firm information, dashboard settings, user roles, authentication and security records, billing status, support messages, uploaded media, website content, lead records, booking information, CRM notes, Legal AI prompts and outputs, document uploads, usage activity, device information, IP address, cookie preferences, and similar technical information.
If a customer law firm uses Legal Growth OS to operate its public website, the platform may process visitor submissions, intake answers, booking requests, conversation transcripts, notification records, form metadata, and related operational data on behalf of that law firm.
Information may be provided directly by users and visitors, generated by use of the platform, supplied by customer law firms, or received from configured service providers and integrations.
How Information Is Used
Information may be used to provide, secure, troubleshoot, personalize, and improve the platform; create and manage accounts; operate dashboards and public websites; route consultation requests; send emails and notifications; process billing; provide support; prevent abuse; maintain records; investigate errors; and comply with legal obligations.
Information may also be used within your firm's private workflows for website editing, booking, intake, CRM follow-up, Legal AI conversations, document summaries, draft creation, SEO/AEO recommendations, analytics, domain configuration, and customer support.
Customer Law Firm Data and Visitor Submissions
Customer law firms are responsible for the information they choose to collect from website visitors, leads, clients, prospective clients, employees, vendors, or other people through their websites and dashboards.
When Legal Growth OS processes visitor submissions or workspace data for a customer law firm, the law firm may be the party responsible for deciding what is collected, how it is used, and how privacy requests should be handled.
Visitors to a law firm website should direct privacy or representation questions to the law firm shown on that website unless the question concerns Legal Growth OS as the platform provider.
AI Features and Uploaded Content
When customers use AI-enabled features, prompts, uploaded content, configured firm information, conversation context, and related outputs may be processed to provide summaries, drafts, recommendations, image options, or other requested functionality.
Customers should avoid submitting unnecessary sensitive information to AI tools and should review AI outputs before relying on them. AI feature providers and subprocessors may process information as needed to deliver configured AI functionality.
Service Providers and Disclosures
Legal Growth OS may disclose information to service providers and subprocessors that help operate hosting, storage, email, payments, analytics, spam prevention, AI features, image generation, domain services, customer support, security, logging, and related platform functions.
Information may also be disclosed if required by law, to protect rights and security, to investigate abuse, to enforce agreements, to complete a business transaction, with customer direction or consent, or as otherwise permitted by applicable law.
Legal Growth OS is not designed to sell personal information.
Payments and Billing
Payment details may be collected and processed by a payment provider such as Stripe through hosted checkout, billing, payment-update, and receipt flows. Legal Growth OS may receive subscription status, customer identifiers, plan details, receipts, invoice status, and related billing metadata needed to operate subscriptions.
Customers should not send card numbers, bank information, or payment credentials through contact forms, chat, support tickets, or email.
Retention and Security
Legal Growth OS keeps information as long as reasonably needed to provide the service, maintain security, comply with legal obligations, resolve disputes, enforce agreements, support backups, and preserve operational records.
The platform uses administrative, technical, and organizational safeguards designed to protect information, including account-level access controls and continuous configuration checks. No internet service can guarantee perfect security, and customers should avoid submitting unnecessary sensitive information.
Privacy Choices and Rights
Depending on location and applicable law, individuals may have rights to request access, correction, deletion, portability, restriction, opt-out of certain uses or disclosures, or other privacy choices.
Visitors to a law firm website should submit privacy requests to the law firm identified on that website when the firm controls the visitor relationship. Legal Growth OS may assist customers in responding to requests when it acts as their service provider.
Children
The platform is designed for law firms and business use. It is not directed to children, and children should not create accounts or submit information through the platform without appropriate adult involvement and legal authority.
Contact and Policy Updates
Privacy questions or requests for Legal Growth OS should be sent through the contact information available on the Legal Growth OS website.
This policy may be updated as the platform, service providers, privacy laws, or data practices change.