Starts with a required disclaimer
Every conversation explains that the assistant cannot provide legal advice and that using it does not create an attorney-client relationship.
AI intake
Help visitors request consultations, collect contact details, route context into CRM, and keep every conversation inside safe boundaries.
Plain answer
The assistant can discuss the firm's process, collect general information, ask approved intake questions, and help request a consultation. It cannot give legal advice or evaluate a visitor's case.
Every conversation explains that the assistant cannot provide legal advice and that using it does not create an attorney-client relationship.
When the visitor provides contact information and consent, the transcript and summary can become part of the lead record.
If appointment types and availability are configured, the assistant can guide the visitor toward requesting a consultation time.
Questions
No. It can explain the firm's process and collect information, but legal advice stays with the attorney.
No. The assistant is tenant-scoped and should only work with the account it belongs to.